Managing and Organizing for Innovation in Service Firms a...

v i n n o va r e p o r t vr 2009:06 managing and organizing for innovation in service firms A literature review with annotated bibliography annika schilling andreas Werr stockholm school of economics Title: Managing and Organizing for Innovation in Service Firms. A literature review with annotated bibliography Author: Annika Schilling Andreas Werr - Stockholm School of Economics Series: VINNOVA Report VR 2009:06 ISBN: 978-91-85959-47-1 ISSN: 1650-3104 Published: Februari 2009 Publisher: VINNOVA - Swedish Governmental Agency for Innovation Systems / Verket fà ¶r Innovationssystem VINNOVA Case No: 2008-02234 About VINNOVA VINNOVA, Swedish Governmental Agency for Innovation Systems. VINNOVA ´s mission is to promote sustainable†¦show more content†¦His research has been published in e.g. Organizations Studies, Organization and the Sloan Management Review. The authors show that there are significant gaps in knowledge and a great need for research on how service work can be designed, organized and led in order to promote the innovation potential of employees. Schilling and Werr identified and elaborate the following knowledge gaps and needs for further research: †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ Understanding the dynamics of the service innovation process Using contextualized models of service innovation Exploring and comparing different types of service firms Service innovation in business networks Knowledge and knowledge processes in service innovation Innovative climate and HRM practices Communication and talk in the service innovation. Power and politics in the service innovation Gender studies of service innovation In spring 2009 VINNOVA launches almost 40 million on research and development to help fill some of the identified knowledge gaps. The literature review is part of the preparatory work on the announcement. In addition, an interview study is initiated and will be released during spring. VINNOVA in February 2009 Pà ¤r Larsson Kerstin Waldenstrà ¶m Programme managers Working Life Department Content 1 IntroductionShow MoreRelatedLibrary Management204752 Words   |  820 PagesApplication, Fourth Edition Lois Mai Chan Developing Library and Information Center Collections, Fifth Edition G. Edward Evans and Margaret Zarnosky Saponaro Metadata and Its Impact on Libraries Sheila S. Intner, Susan S. Lazinger, and Jean Weihs Organizing Audiovisual and Electronic Resources for Access: A Cataloging Guide, Second Edition Ingrid Hsieh-Yee Introduction to Cataloging and Classification, Tenth Edition Arlene G. Taylor LIbRaRy and InfoRMaTIon CenTeR ManageMenT Seventh Edition Read MoreContemporary Issues in Management Accounting211377 Words   |  846 Pagesthis book in any other binding or cover and you must impose the same condition on any acquirer British Library Cataloguing in Publication Data Data available Library of Congress Cataloguing in Publication Data Data available Typeset by SPI Publisher Services, Pondicherry, India Printed in Great Britain on acid-free paper by Antony Rowe Ltd., Chippenham, Wiltshire ISBN 0–19–928335–4 978–0–19–928335–4 ISBN 0–19–928336–2 (Pbk.) 978–0–19–928336–1 (Pbk.) 1 3 5 7 9 10 8 6 4 2 3 FOREWORD ‘ MichaelRead MoreDeveloping Effective Research Proposals49428 Words   |  198 PagesIntroduction to Social Research 1.3 A view of research 1.4 Outline of chapters 1.5 Review concepts Notes 2 The Proposal – Readers, Expectations and Functions 2.1 What is a research proposal? 2.2 Readers and expectations 2.3 Functions and purpose of the proposal 2.4 Pre-structured versus unfolding research 2.5 The research proposal as a plan 2.6 Research questions or research problems? 2.7 A simplified model of research 2.8 Review concepts and questions Notes 3 A General Framework for Developing ProposalsRead MoreQuality Improvement328284 Words   |  1314 PagesMarketing Manager: Christopher Ruel Production Manager: Dorothy Sinclair Production Editor: Sandra Dumas Senior Designer: Kevin Murphy New Media Editor: Lauren Sapira Editorial Assistant: Mark Owens Production Management Services: Elm Street Publishing Services Composition Services: Aptara, Inc. This book was typeset in 10/12 Times by Aptara, Inc., and printed and bound by R. R. Donnelley (Jefferson City). The cover was printed by R. R. Donnelley (Jefferson City). The paper in this book was manufactured